sp838 Posted June 2, 2019 Share Posted June 2, 2019 Just tried to upload a video from my phone to my gallery and got a very stern rebuke. I have posted videos in the past and they are still there, did we lose that capbility with the site update? Are there any workarounds? Kind of a shame to not be able to anymore. Link to comment Share on other sites More sharing options...
Admin Jaap Posted June 3, 2019 Share Posted June 3, 2019 What kind of file format are you using? And can you show me page where you've uploaded a video? Thx! Link to comment Share on other sites More sharing options...
sp838 Posted June 3, 2019 Author Share Posted June 3, 2019 I'm assuming the format is .MP4 since it's the native video format on my iphone... (I think) EDIT: just emailed myself a video, and the attachment came through as .MOV (the iphone seems to convert it before attaching to the email, so the native format is probably something else) Here is a video in my gallery: which for some reason isn't playing in my computer browser but does play on my phone... Here is another: This one does play in my browser... Go figure Link to comment Share on other sites More sharing options...
sp838 Posted June 3, 2019 Author Share Posted June 3, 2019 Just tried adding the .MOV video and it also wasn't allowed. The forum's gallery seems to only accept .JPG, .GIF and .PNG media. Link to comment Share on other sites More sharing options...
Admin Jaap Posted June 4, 2019 Share Posted June 4, 2019 Thx, I'll check. Did you get a message like 'filetype not allowed'? Link to comment Share on other sites More sharing options...
Admin Jaap Posted June 4, 2019 Share Posted June 4, 2019 Can't find anything wrong with the settings. All filetypes (video included) are allowed. Maybe you've reached the limit of 20 Mb total. I changed that setting to 30 Mb. Didn't help. I tried to upload a .mov myself. Got rejected too. I'll have to check the forum support forum. 1 Link to comment Share on other sites More sharing options...
sp838 Posted June 14, 2019 Author Share Posted June 14, 2019 On 6/4/2019 at 4:22 AM, Admin Jaap said: I'll have to check the forum support So, any luck? It's not a super big deal, can always post to youtube I guess. It was kind of nice though to be able to have everything in one place. Thanks for all your efforts, Jaap! 🙏🙏🙏 Link to comment Share on other sites More sharing options...
Admin Jaap Posted June 17, 2019 Share Posted June 17, 2019 To be honest, I forgot about your question. Yesterday I opened a support ticket. As soon as I hear anything, I'll get back to you. 1 Link to comment Share on other sites More sharing options...
Admin Jaap Posted June 17, 2019 Share Posted June 17, 2019 That was a quick fix. Could you please try again? (Note: files can't be over 20 Mb) 1 Link to comment Share on other sites More sharing options...
sp838 Posted June 17, 2019 Author Share Posted June 17, 2019 Awesome, thank you! I'll give it a shot, and keep the file under 20 mb... EDIT: Looks like it's mostly working now, thanks Jaap! Thumbnails aren't loading but it does play back if you click it... IMG_3134.mp4 1 Link to comment Share on other sites More sharing options...
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